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The UAE has been working for years to promote the development of mental health services for the community. Moreover, the onset of the Covid-19 pandemic has highlighted this need even more, emphasizing the importance of accessible mental health resources. In addition, the latest development includes changes to UAE personal law, which have placed suicide prevention and support from groups back in the spotlight. As a result, those who attempt suicide but survive will receive counseling and psychological support, rather than face prosecution.
This shift reflects a growing recognition of the importance of mental health and the need for supportive measures within the community. Ultimately, these efforts aim to create a more compassionate and understanding environment for individuals struggling with mental health issues.
A recent study led by the World Health Organization revealed that depression and anxiety cost the global economy a staggering US$ 1 trillion each year in lost productivity. This significant financial burden underscores the urgent need to address mental health issues in the workplace and beyond. Furthermore, the study indicates that untreated mental health conditions can lead to increased absenteeism and reduced job performance, thereby exacerbating the overall impact on productivity. Consequently, investing in mental health resources and support systems is not only a moral imperative but also a strategic business decision. By prioritizing mental health initiatives, organizations can enhance employee well-being, foster a more productive workforce, and ultimately contribute to a healthier global economy.
The problem is often exacerbated in the UAE, particularly as many expatriates come from close-knit communities back home and experience stress from living away from this vital support structure. While being away from home offers the benefits of immersing oneself in a multicultural environment, it also brings stresses related to various issues such as finances, work overload, health concerns, loneliness, and family relationships. Additionally, the feeling of isolation can be overwhelming, especially for those who are new to the country and may not yet have established strong social networks. Consequently, it becomes essential for expatriates to find ways to connect with others and build supportive communities to help mitigate these challenges. By addressing these stressors and fostering connections, expatriates can enhance their overall well-being and adapt more successfully to their new environment.
Research shows that stressed employees are more likely to:
♦ Leave the company
♦ Take sick days
♦ Have a workplace accident
♦ Have a weak emotional connection to the workplace
Obtaining a budget is rarely easy; however, organizations need to consider the return on investment associated with maintaining a healthy, happy, and engaged workforce. A well-supported employee is not only more focused but also significantly more productive, ultimately contributing to the overall success of the organization. Furthermore, investing in employee well-being can lead to reduced absenteeism and lower turnover rates, which can, in turn, save the organization considerable costs in recruitment and training. Additionally, a positive workplace culture fosters loyalty and enhances employee morale, further driving productivity and innovation. By prioritizing employee well-being, organizations can create a more sustainable and effective work environment, which is essential for long-term success.
Despite numerous challenges, many companies are increasingly recognizing the importance of mental health and now offer support for employees as awareness of the problem grows in the UAE. This shift in perspective is crucial, as mental health issues can significantly impact workplace productivity and employee satisfaction. Additionally, organizations that provide mental health resources demonstrate their commitment to employee well-being, which can lead to higher retention rates and a more positive workplace culture. Moreover, by fostering an environment where mental health is prioritized, companies can reduce the stigma associated with seeking help, encouraging more employees to access the support they need. Ultimately, this growing recognition and proactive approach can lead to a healthier workforce and improved overall performance for businesses.
One effective solution is to outsource mental health support by engaging with a third-party health administrator. By doing so, organizations can establish a dedicated hotline specifically for employees facing stressful situations, such as the loss of a loved one. This hotline serves as a crucial resource, enabling employees to seek immediate assistance and guidance when they need it most. Furthermore, having access to trained professionals who can provide timely support helps employees cope with their challenges and mitigates the risk of long-term mental health issues. Additionally, this proactive approach not only demonstrates the company’s commitment to employee well-being but also fosters a supportive work environment where employees feel valued and cared for. Ultimately, investing in outsourced mental health resources can lead to a more resilient and engaged workforce.
There are several providers of such schemes in the UAE including:
♦ ICAS International (part of the AXA Insurance group)
♦ American Wellness Centre
♦ Thrive Wellbeing Centre
♦ Lighthouse Arabia
At a cost of approximately Dh120 to Dh160 per year, per person, employees can gain access to personal support hotlines, online health portals, and various other services that extend to their families. This affordable investment not only benefits individual employees but also enhances the overall well-being of their loved ones. Often, these services include access to professional counselling psychologists and legal financial experts, as well as support from coaches and nutritionists. Furthermore, by offering a wide range of resources, organizations can ensure that employees have the tools they need to navigate various challenges in their personal and professional lives. This comprehensive approach underscores the importance of mental health support and demonstrates a commitment to fostering a healthier, happier workplace for everyone.
For organisations who can afford an in-house provision, an employee welfare programme (EAP) may be the answer.
Typically, an EAP might include any of these services:
♦ Clinical or counselling psychologist assessment
♦ Face-to-face intervention counselling
♦ Health information
♦ Managerial/occupational health referral
♦ On-site training, briefings, and workshops
♦ Planned telephone counselling
The UAE Government has also established centrally funded services, including a mental health helpline staffed by over 30 specialists comprising counsellors, psychologists, and psychiatrists. Specifically run by the UAE National Programme for Happiness and Wellbeing (NPHW) in collaboration with the Ministry of Community Development, this initiative was designed to help individuals cope with stress, fear, and anxiety during the Covid-19 pandemic. Moreover, these services include a variety of resources aimed at addressing mental health concerns effectively.
For instance, individuals can access professional support, confidential counselling sessions, and tailored mental health resources. By providing such comprehensive services, the government not only addresses immediate mental health needs but also promotes long-term well-being within the community. Ultimately, these efforts demonstrate a commitment to fostering a healthier society where mental health is prioritized and supported.
Raising awareness about mental health in the workplace is essential for creating a supportive environment. By educating employees about the signs and symptoms of mental health issues, organizations can foster an atmosphere of understanding and compassion. Moreover, training programs and workshops can equip staff with the tools needed to identify when a colleague may be struggling, enabling timely support. Additionally, promoting open discussions around mental health can help reduce stigma and encourage individuals to seek assistance without fear of judgment. Ultimately, prioritizing mental health awareness leads to a more cohesive and resilient workforce, which benefits both employees and the organization as a whole.
Fostering a supportive workplace culture is crucial for promoting mental health and well-being. This can be achieved by encouraging open communication between management and employees, allowing team members to express their concerns and seek help when needed. Furthermore, providing flexible working arrangements, such as remote work options and adjusted hours, can help employees manage their stress levels more effectively. By implementing wellness initiatives, such as mindfulness sessions or fitness programs, organizations can promote overall well-being. Consequently, cultivating a positive work culture not only enhances employee satisfaction but also contributes to improved productivity and retention.
In today’s digital age, leveraging technology for mental health solutions can greatly enhance support accessibility. For instance, organizations can provide employees with access to mental health apps that offer resources, coping strategies, and guided meditations. Additionally, virtual therapy sessions allow employees to seek professional help from the comfort of their homes, eliminating barriers to access. Moreover, using technology to gather employee feedback on mental health initiatives can inform and improve future programs. Ultimately, integrating technology into mental health support not only increases accessibility but also demonstrates an organization’s commitment to employee well-being.
Promoting work-life balance is vital for maintaining employees’ mental health and overall well-being. Organizations can implement policies that encourage employees to take breaks, utilize their vacation time, and disconnect after working hours. By fostering a culture that values personal time and family commitments, employers can help reduce burnout and increase job satisfaction. Furthermore, offering resources such as stress management workshops can empower employees to better cope with workplace pressures. As a result, prioritizing work-life balance contributes to a healthier workforce and ultimately leads to improved productivity and morale.
Effective leadership plays a crucial role in the success of mental health initiatives within organizations. Leaders must actively promote mental health awareness and demonstrate their commitment to employee well-being through their actions and policies. Moreover, by being approachable and supportive, leaders can create a safe space for employees to discuss their mental health concerns openly. Additionally, investing in mental health training for management can equip leaders with the skills needed to support their teams effectively. Consequently, strong leadership in mental health initiatives fosters a culture of care, ultimately benefiting both employees and the organization.
Integrating mental health policies into the overall company strategy is essential for ensuring sustained support for employees. Organizations should develop comprehensive mental health policies that outline resources, procedures, and support systems available to employees. Furthermore, by aligning these policies with the company’s mission and values, organizations can reinforce their commitment to employee well-being. Additionally, regularly reviewing and updating these policies in response to employee feedback can ensure they remain effective and relevant. As a result, a strategic approach to mental health not only benefits employees but also strengthens the organization’s culture and productivity.
Training managers to recognize mental health issues is crucial for fostering a supportive work environment. By equipping managers with the skills to identify early signs of mental health challenges, organizations can intervene proactively and provide necessary support. Furthermore, training programs can also teach managers effective communication techniques, enabling them to have sensitive conversations with employees about their mental health. Moreover, knowledgeable managers can advocate for mental health resources and create a supportive team culture. Ultimately, investing in manager training enhances the organization’s ability to address mental health issues effectively, benefiting both employees and the workplace as a whole.
Conducting regular mental health check-ins with employees can significantly contribute to their overall well-being. These check-ins provide an opportunity for employees to discuss their mental health status and any challenges they may be facing. Moreover, they allow organizations to gather valuable feedback on the effectiveness of existing mental health resources and initiatives. Additionally, regular check-ins demonstrate a commitment to employee well-being, fostering trust and open communication within the workplace. By prioritizing mental health check-ins, organizations can proactively address concerns and create a more supportive environment for all employees.
Collaborating with external mental health professionals can enhance the support available to employees within organizations. By partnering with licensed therapists and counselors, companies can offer employees access to specialized services tailored to their needs. Moreover, these professionals can provide training and workshops to educate employees on mental health topics, coping strategies, and stress management techniques. Additionally, external professionals can help organizations identify potential gaps in their mental health programs and recommend effective solutions. Ultimately, such collaborations ensure that employees receive high-quality support, fostering a healthier and more productive workforce.
♦ Leaves Dubai for women going through difficulties in marriage or divorce
♦ Mental Health UAE an online directory and support network
♦ Safe Space a free community including mental health support through events and other activities
If you see the value in taking care of your employees, and want support in managing medical benefits or outsourcing your employee services, why not take a look at HRBluSky, our UAE based HRMS offering cost-effective and customisable solutions to support your business.
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